Request technical support Request a demo

Case Study: Jackson West Solicitors

Practice Manager Richard West

Founded by Gillian West and Debbie Jackson, two leading solicitors that have a combined experience of over 65 years, Jackson West Solicitors specialises in delivering family law support and representation to clients throughout Stratford upon Avon. Their services include providing advice on separation, divorce, ancillary relief (financial claims), Trusts of Land Act, cohabitation disputes and pre-nuptial agreements.

The firm also work closely with children, parents and other family members during care proceedings, adoption, residence, contact applications and child abduction matters. Jackson West’s team of four partners plus four fee earning solicitors and legal executives, together with their support staff also deliver collaborative law and resolution services. Here Practice Manager Richard West explains how the use of Perfect Software’s specialist legal accounting systems has helped the firm grow from strength to strength since its inception.

“We have used Perfect Software accounts since we set up the practice in 1996 after meeting the team at a specialist software exhibition. Perfect Software understood that we required an accounts packages from the word go, and utilising their easy to use and affordable systems has enabled us to grow from just one legal professional to a team of sixteen.

The accounts system offered by Perfect Software does exactly what it says on the tin and we were impressed by the simplistic approach it took to automating the otherwise complex accounting process whilst remaining legally compliant and competitively priced.

Speaking from personal use, their accounting system provides the right amount of data, and whilst other systems provide purchase ledger and cheque printing we are more than happy with the streamlined package offered by Perfect Software. I particularly like the package’s bank reconciliation feature, which is easy to use and highly effective. We also use the time recording software, which has been specially developed for fee earners.

Whilst further improvements could be made to enhance their system’s auto-numbering abilities, report production in Excel or Word, and accessibility during court (perhaps via a smartphone app), the benefits provided over its competitors are excellent.
Without Perfect Software I would simply be in a big hole! I have already recommended the system to another practice who lost their administration employee, who I’m pleased to say has recently become a Perfect Software customer.”